Shipping policy
At Cajou, we are dedicated to providing you with a seamless shopping experience, including reliable and timely delivery of your orders. This Delivery Policy outlines the terms and conditions related to the shipping and delivery of our products.
1. Order Processing Time
Orders are typically processed within 5 business days of receipt. Processing times may vary during peak seasons, promotions, or due to unforeseen circumstances. You will receive a confirmation email once your order has been processed and is ready for shipment.
2. Shipping Methods and Delivery Times
We offer a range of shipping options to meet your needs. Delivery times are estimated from the date of shipment and do not include processing time. The following shipping methods are available:
- Standard Shipping: [e.g., 5-7 business days]
Please note that delivery times may be affected by factors such as weather conditions, public holidays, and carrier delays.
3. Shipping Costs
Shipping costs are calculated based on the shipping method selected, the weight of the package, and the destination. The total shipping cost will be displayed at checkout before you complete your purchase. We may offer free shipping promotions from time to time, which will be applied automatically if eligible.
4. Delivery Addresses
Please ensure that the delivery address provided at checkout is accurate and complete. We are not responsible for delays or non-delivery resulting from incorrect or incomplete addresses. If you need to update your delivery address after placing an order, please contact us as soon as possible.
5. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status and location of your shipment.
6. Delivery Issues
If you experience any issues with your delivery, such as delays, missing items, or damaged goods, please contact our customer service team at [cajou.odoo@gmail.com] or [9690761024] as soon as possible. We will work with you to resolve the issue and ensure your satisfaction.
7. International Shipping
We currently don't offer international shipping.
8. Returns and Exchanges
For information on returns and exchanges, please refer to our [Return and Exchange] page.
9. Changes to This Policy
We may update this Delivery Policy periodically to reflect changes in our shipping practices or legal requirements. Any changes will be posted on our website with the updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Cajou
Satya Narayan Saket Kumar,
Main market, Hanaspur,
Amhora ,Uttar Pradesh ,244241
Thank you for trusting Cajou with your personal information. Your privacy and security are important to us.